FAQ about eSIM cards

eSIM is delivered digitally. After your purchase, you will receive a QR code or an activation code via email.

Yes. To order a physical SIM card, choose the “physical SIM” option when purchasing a plan. We will contact you by email to confirm delivery details.

We ship worldwide.
*Shipping to Russia is not available.

No. Our technology works with any smartphone — no special device required.

Yes. Send us a request through our contact form and we’ll get back to you.

We accept only cryptocurrency payments through secure payment systems.

To view your current balance, dial: *100#
To see your SIM ID and DID information, dial: *110#

Currently, eSIM transfer works only in some regions. With our providers, eSIM transfer is not available.
If you need help, please contact Support.

Activation is instant right after scanning the QR code.

Please contact Support through our contact form, and we will resend or replace your QR code.

Yes, if your smartphone supports dual SIM (eSIM + physical SIM).

Yes. Internet is required only for activation. After activation, eSIM works like a normal SIM.

No. Mobile data speed is the same as with a physical SIM.

Our SIM uses secure technology. For VPN-protected traffic, additional servers may reduce speed in some cases.